Every question we hear most often from families in Dallas, answered plainly. If your question isn't here, call us at (214) 550-7369.
How fast can you respond to a death in Dallas?
Our typical response time from our Dallas operations center to any Dallas address is 60 to 90 minutes, 24 hours a day. Central Dallas is closer; far-south or far-east Dallas addresses run toward the upper end of the range.
Which Dallas ZIP codes do you serve?
All of them. Dallas has roughly 50 ZIP codes from 75201 through 75287, and we serve every one of them at the same published price.
What does a funeral cost in Dallas?
A traditional funeral with burial starts at $6,350 and a cremation with memorial service is $4,995 — the same published prices for every family in Dallas. Direct cremation is $1,750 through our direct-cremation service.
Can you coordinate services with Dallas Catholic parishes?
Yes. We regularly coordinate Mass of Christian Burial with the Diocese of Dallas's parishes across the city, in English and Spanish. We handle transport, scheduling with the parish office, and all logistics.
Do you work with the Dallas County Medical Examiner?
Yes. When the Dallas County Medical Examiner's office takes jurisdiction on a death, we coordinate directly with their office at 2355 N. Stemmons Freeway. We handle all permits and release logistics at no additional charge.
Can Dallas families arrange services entirely online?
Yes. Everything from the initial consultation to document signing can be done by phone, video call, or secure online form. Many Dallas families never need to travel to our Dallas office.
Do you serve Dallas's Asian American community?
Yes. Dallas has substantial Chinese, Vietnamese, Korean, Indian, Filipino, and Japanese communities. We coordinate traditional Buddhist, Taoist, Hindu, and Christian services in partnership with area temples and congregations, and multiple members of our team are bilingual.
How many death certificates should we order for a Dallas death?
For most families we recommend 6 to 10 certified copies, available for $21 (first copy) and $4 (each additional) through the Texas Department of State Health Services. You'll typically need originals for life insurance, banks, real estate, retirement accounts, Social Security, and the VA.
Which Dallas hospitals do you regularly transfer from?
We coordinate transfers from every major hospital system in Dallas, including Baylor University Medical Center (3500 Gaston Ave., 75246), UT Southwestern Medical Center (5323 Harry Hines Blvd., 75390), Parkland Memorial Hospital (5200 Harry Hines Blvd., 75235), Medical City Dallas (7777 Forest Ln., 75230), Methodist Dallas Medical Center (1441 N. Beckley Ave., 75203), Texas Health Presbyterian Dallas (8200 Walnut Hill Ln., 75231), and Children's Medical Center Dallas (1935 Medical District Dr., 75235). Our team also works with the smaller Baylor Scott & White, HCA, and Texas Health specialty facilities scattered across the metro. Transfer time from our operations base near North Dallas typically runs 25 to 60 minutes depending on time of day and traffic on I-635, US-75 (Central Expressway), and I-35E.
Which cemeteries do Dallas families choose most often?
Dallas has a rich range of cemetery options across denominations and traditions. Families we serve most often select from Restland Memorial Park (13005 Greenville Ave., 75243 — under 10 minutes from our office), Sparkman/Hillcrest Memorial Park (7405 W. Northwest Hwy., 75225 — roughly 15 minutes), Calvary Hill Catholic Cemetery (3235 Lombardy Ln., 75220 — about 20 minutes), Grove Hill Memorial Park (4118 Samuell Blvd., 75228 — around 20 minutes), Laurel Land Memorial Park (6300 S. R.L. Thornton Fwy., 75232 — 25 to 35 minutes to South Dallas), and the historic Oakland Cemetery (3900 Malcolm X Blvd., 75215) and Freedman's Cemetery memorial in Uptown. For veterans, Dallas-Fort Worth National Cemetery (2000 Mountain Creek Pkwy., 75211) sits on the far southwest side, roughly a 40-minute drive from our office.
Which Dallas neighborhoods and ZIP codes do you cover?
Dallas covers roughly 50 ZIP codes from 75201 through 75287, and we serve all of them at the same published price. That includes downtown and Deep Ellum (75201, 75202, 75226), Uptown and Oak Lawn (75204, 75219), the Park Cities and Preston Hollow (75205, 75209, 75220, 75225, 75230), East Dallas and Lakewood (75206, 75214, 75218, 75223), Oak Cliff and Bishop Arts (75203, 75208, 75211, 75216), South Dallas and Pleasant Grove (75210, 75215, 75217, 75227), North Dallas and Lake Highlands (75228, 75231, 75238, 75243, 75248), and Far North Dallas near the Galleria and Preston Center (75240, 75244, 75251, 75252, 75254, 75287). Landmarks we routinely navigate around include Klyde Warren Park, the Dallas Arts District, Fair Park, White Rock Lake, NorthPark Center, and the Bishop Arts District.
Which Dallas houses of worship do you regularly coordinate with?
We work with congregations across every major tradition in Dallas. Recent coordination has included Cathedral Shrine of the Virgin of Guadalupe (2215 Ross Ave.) and other parishes of the Diocese of Dallas; Highland Park United Methodist Church (3300 Mockingbird Ln.); First Baptist Dallas (1707 San Jacinto St.); Wilshire Baptist Church (4316 Abrams Rd.); Temple Emanu-El (8500 Hillcrest Rd.) and Congregation Shearith Israel (9401 Douglas Ave.) for Jewish families; the Islamic Association of North Texas (Richardson, minutes north of our office) and the Islamic Center of Irving for Muslim families; and the DFW Hindu Temple and area Buddhist and Sikh gurdwaras for South Asian and East Asian families. We handle transport, scheduling with clergy or the temple office, and coordination with any related ritual washing or viewing requirements.
Common questions from Dallas families
We live in Oak Cliff — can services be held on our side of the river?
Yes. Many Oak Cliff and South Dallas families prefer a service south of the Trinity River — commonly at their home parish, at Laurel Land's chapel, or at a Bishop Arts area church. We handle transport across the river without adding to the price, and drive time from our operations base runs about 25 to 35 minutes depending on I-35E traffic.
My mother passed at a Preston Hollow assisted-living facility. How does that work?
Most Preston Hollow and Park Cities assisted-living communities (Belmont Village, The Legacy at Willow Bend area, Edgemere, Presbyterian Village North, and others) have established transfer protocols. We coordinate directly with the facility's on-call nurse, the attending physician for the death pronouncement, and — if applicable — hospice. Families do not need to be on-site when we arrive.
Is there a wait time before cremation in Dallas?
Yes. Texas law requires a minimum 48-hour wait after death before cremation (22 TAC § 203.45 and Tex. Health & Safety Code § 716.054), and a signed cremation authorization from the legal next of kin. In Dallas County, if the Medical Examiner takes jurisdiction, we cannot proceed until their office issues a release, which typically adds one to three days.
Do you handle transport if our loved one passed outside of Dallas?
Yes. We coordinate out-of-state and international shipping into and out of DFW and Love Field for Dallas families. Common routes include transfers to and from Mexico (with consular paperwork), the Northeast corridor, California, and the Philippines, India, and Vietnam. Pricing is quoted separately based on the destination, airline, and container requirements.
What if we need bilingual (Spanish or another language) service?
Bilingual English–Spanish service is available at every step, from the first call through the arrangement conference, contracts, and the service itself. For other languages common in Dallas — Vietnamese, Mandarin, Korean, Tagalog, Arabic, Hindi, Urdu — we bring in trusted community interpreters and coordinate with the appropriate faith community. There is no additional charge for interpretation.
More Dallas information
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